1. Introduction

Welcome to Techfinad, accessible at techfinad.com (“we”, “our”, “us”, or the “Company”). Techfinad Private Limited is a full-service digital marketing agency headquartered in Noida, India, offering services including Search Engine Optimisation (SEO), Pay-Per-Click advertising (PPC/Google Ads), Social Media Marketing, Lead Generation, Email Marketing, Web Design and Development, Graphic Design, Content Marketing, Local SEO, and Growth Hacking.

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect when you visit our website or engage with our services, how we use and protect it, who we may share it with, and what rights you have over your data. It is governed by the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and is applicable to all visitors to our website and clients of our services.

ℹ Your Consent: By accessing or using techfinad.com, filling out any form on our website, or engaging our services, you consent to the data practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services.

2. Information We Collect

2.1 Information You Provide Directly

We collect personal and business information that you voluntarily provide to us when you:

Fill out the Contact Us form or enquiry form on our website (name, email address, phone number, company name, and message)
Request a quote, growth plan, or digital marketing proposal through our website
Click the “Let’s Chat” or “Boost Your Business Now” call-to-action forms
Sign up for our newsletter, blog updates, or marketing insights
Engage with our email marketing campaigns
Communicate with us via WhatsApp, email, or phone
Become a client and provide business, billing, and project information during onboarding

This information may include your full name, business email address, phone number, company name, website URL, business category, location, budget range, marketing objectives, and any details you share in your message or project brief.

2.2 Client Project and Business Information

When you engage Techfinad for digital marketing services, we may collect additional business-related information necessary to deliver your project, including:

Access credentials for platforms such as Google Ads, Google Analytics, Google Search Console, Facebook Business Manager, Instagram, LinkedIn, and other marketing platforms — shared solely for campaign management purposes
Website access credentials for SEO, technical audits, and web development work
Brand guidelines, logo files, visual assets, and product/service information
Business and competitive intelligence shared for strategy development
Billing and invoicing information including GST number and bank details

All client project data is treated as strictly confidential and is used solely for the delivery of agreed services.

2.3 Automatically Collected Information

When you visit our website, certain technical data is collected automatically, including:

IP address and approximate geographic location (city and region)
Browser type, version, and operating system
Device type (desktop, mobile, tablet)
Pages visited, time spent on each page, and navigation behaviour
Referring website URL and search terms used to find our website
Screen resolution and session identifiers
Interactions with forms, call-to-action buttons, and chat widgets

This data is collected through cookies, Google Analytics, Google Tag Manager, Facebook Pixel, and similar technologies to help us understand website performance and improve content relevance for our visitors.

2.4 Cookies and Tracking Technologies

Techfinad uses cookies and similar tracking technologies on our website. The types of cookies we use include:

Essential Cookies — Required for the website to function correctly, including session management and form submission.
Analytics Cookies — Tools such as Google Analytics that help us understand how visitors use our website, which pages are most popular, and how traffic arrives at our site.
Marketing and Advertising Cookies — Including Google Ads conversion tracking, Facebook Pixel, and retargeting tags that help us measure the effectiveness of our advertising campaigns and retarget visitors with relevant ads.
Functional Cookies — Remember your preferences and customise your browsing experience.
Third-Party Cookies — From tools such as Trustindex (for Google reviews), WhatsApp chat plugins, and other embedded widgets on our website.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website forms and contact tools.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your contact form inquiries, quote requests, and marketing consultation requests
To deliver, manage, and improve the digital marketing services you engage us for — including SEO campaigns, PPC accounts, social media management, web development projects, email marketing, and graphic design
To send proposals, project updates, reports, and invoices to clients
To send newsletters, digital marketing insights, blog updates, and promotional content to subscribers who have opted in
To track and report on campaign performance across Google Ads, social media, and other platforms
To operate, maintain, and improve our website and its content
To analyse website usage patterns to improve user experience and conversion performance
To retarget website visitors with relevant advertising across Google and social media platforms
To comply with applicable Indian laws, tax regulations, and business requirements
To detect and prevent fraudulent or abusive use of our website

4. Sharing of Your Information

We do not sell, rent, or trade your personal or business information to third parties for their own marketing purposes. We may share information only in the following limited and necessary circumstances:

4.1 With Authorised Service Providers

Techfinad works with trusted third-party technology and service providers including Google (Google Ads, Analytics, Tag Manager, Search Console), Meta (Facebook and Instagram Business Manager), email marketing platforms, web hosting providers, invoicing and accounting tools, and project management software. These providers access data only to perform their contracted services and are bound by their own privacy and data protection policies.

4.2 With Platform Partners for Campaign Management

For clients who engage our Google Ads, SEO, Social Media Marketing, or other campaign management services, we may access and operate within their advertising and analytics accounts on their behalf. Such access is governed by client agreements and platform-specific terms of service. All access is restricted to campaign delivery purposes only.

4.3 For Legal and Regulatory Compliance

We may disclose your information where required by applicable Indian law, a valid court order, government directive, tax authority, or regulatory body, or where we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Techfinad, our clients, or the public.

4.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of Techfinad Private Limited, your personal data may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

5. Client Data Confidentiality

Techfinad treats all client business information — including brand strategies, campaign data, website access, advertising account data, performance reports, and business intelligence — as strictly confidential. We do not share client project data, campaign performance, or business information with third parties except as required to deliver the agreed services.

Our team members who access client data do so solely for the purpose of delivering the services for which they are responsible. All team members are bound by confidentiality obligations.

ℹ Client Data Commitment: We will never use your business data, advertising account information, or client materials to benefit another client or third party. Your data is yours. We manage it on your behalf for the duration of our engagement and upon engagement termination, we return or delete all client credentials and materials as requested.

6. Google and Meta Platform Data

When managing Google Ads, SEO, Facebook, Instagram, or LinkedIn campaigns on behalf of clients, Techfinad may access performance data, audience insights, and advertising account information through authorised platform access. This data is:

Used solely to manage, optimise, and report on your campaigns
Never shared with other clients or third parties
Governed by Google’s and Meta’s own platform terms of service and privacy policies in addition to this policy
Handled in compliance with Google Ads policies, Google’s EU User Consent Policy (where applicable), and Meta’s Advertising Policies

7. Data Security

Techfinad implements appropriate technical and organisational security measures to protect your personal and business data from unauthorised access, disclosure, modification, or destruction. Our security practices include HTTPS encryption for all data transmitted to and from our website, secure credential storage for client platform access, restricted internal access to client data on a need-to-know basis, and regular review of data handling practices.

However, no method of electronic transmission or digital storage is entirely secure. While we take all reasonable precautions to protect your data, we cannot guarantee absolute security against all threats. You engage our services and share information with us at your own risk.

8. Data Retention

We retain personal and business information for as long as necessary to fulfil the purposes described in this Policy or as required by applicable Indian law, tax regulations, or business obligations. Specifically:

Contact form and inquiry data: retained for a reasonable operational period to allow follow-up and relationship management.
Client project data: retained for the duration of the client engagement and for a reasonable post-engagement period for dispute resolution and reference purposes.
Financial and invoicing records: retained in accordance with applicable tax and accounting laws in India.
Newsletter subscription data: retained until you unsubscribe.
Anonymised analytics data: may be retained indefinitely to improve our website and services.

9. Third-Party Links and Tools

Our website contains links to third-party websites and uses embedded third-party tools including Google services, Meta business tools, WhatsApp chat, the Trustindex review widget, and social media platforms. We are not responsible for the privacy practices, content, or security of these external tools and websites. Their presence on our website does not constitute an endorsement of their privacy practices. We encourage you to review the privacy policy of every third-party tool or website you interact with through our website.

10. Children’s Privacy

Techfinad’s website and digital marketing services are intended for business owners, marketing professionals, and adults who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has submitted personal data through our website, we will take prompt steps to delete that information.

11. Your Rights

You have the following rights regarding your personal information held by Techfinad:

Right to Access — Request a copy of the personal or business data we hold about you.
Right to Correction — Request correction of inaccurate, outdated, or incomplete information.
Right to Deletion — Request deletion of your personal data, subject to any legal or contractual obligations.
Right to Withdraw Consent — Unsubscribe from newsletters or marketing communications at any time via the unsubscribe link in any email, or by contacting us directly.
Right to Opt Out of Retargeting — You may opt out of retargeting ads by adjusting your Google Ad Settings or Facebook Ad Preferences.
Right to Data Portability — Request that your data be provided in a portable format where technically feasible.

To exercise any of these rights, please contact us using the details provided in Section 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, applicable law, or data practices. When material changes are made, we will update the Last Updated date at the top of this page. Your continued use of our website or services after changes are published constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.

13. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Company: Techfinad Private Limited
Address: 4/50, First Floor, Sethi Max Royal, Sector – 78, Noida
Email: info@techfinad.com
Phone: +91-9650571746
Website: https://techfinad.com/contact-us/